Return Policy

We understand that purchasing artwork is no easy task and a commitment you may live with for many years. Emerald Art Gallery LLC, representing Rosa Chavez, Leon F Ruiz and Esmeralda Ruiz, is committed to ensuring 100% satisfaction. Your satisfaction is our top priority, which is why we offer a generous seven (7) day evaluation period for your original art or fine art print. This allows you to decide whether to keep the artwork, request a refund, or exchange it for another piece of equal value.

Please be aware that custom-made paintings, custom prints, and giclée artworks are exempt from our return and exchange policy once final approval has been given. Should you decide to return the artwork, you will be responsible for all shipping and packaging costs. Additionally, the artwork must be returned in the same condition as it was received in order to be eligible for a full refund or exchange. Once an exchange has been completed, the sale becomes final, and no further exchanges or refunds will be offered.